How We Operate
Fully async by design — everything in writing, nothing on a call
We work in writing. No meetings, no calls, no consultations.
THE TAX CUTTERY is fully async by design. We don't do meetings. We don't do calls. We don't do consultations. Engagement opens when you send your documents — through the Guest Exchange, paperclip, or paul@ — and we respond in writing. That is not a limitation we're apologizing for. It is the way a serious tax practice should work, and it is the reason the work is better.
Why written is better
- A written record protects you. Every answer, every number, every recommendation is in writing — reviewable today and five years from now. Nothing rests on what someone said on a call.
- The right person reads the whole file first. Nobody is answering your question between two other calls. The person who picks it up reads your documents, your notices, and your prior years before a single word goes back.
- No phone tag. Async removes the game of scheduling and callbacks that wastes a week of most tax engagements. You send; we read; we answer.
- It works everywhere. Written is the only model that works across 50 states and every time zone from the same firm. A desk in Melbourne, Florida and a desk in Bozeman, Montana share one brain, and the brain reads.
How an engagement actually opens
- You start. Type your question in the chat, or send your documents through the Guest Exchange. Tell us what finally had you looking — a letter, unfiled years, a bill, a plan.
- We read your file. The person who picks it up reads your documents, your notices, and pulls your prior-year transcripts from the IRS so we know where you actually stand.
- We answer in writing. You get a written plan and a fee — what we'll do, what it costs, how long it takes. No surprises, no verbal estimates that drift.
- Engagement opens. You approve in writing. Work begins.
- The work happens. Returns prepared, letters answered, transcripts reconciled — all against your file.
- Delivery in writing. You receive the finished work and a plain-English summary of what we did and what happens next.
Start now
The fastest way in is the chat below — type your question, or tap the mic and just say it. If you'd rather send documents first, use the Guest Exchange. Either way, we read it and we write back.
Where to go next
No Menus. Just Answers.
Type your question, or tap the mic and just say it — I'm on around the clock and I never put you on hold. The more you tell me, the faster I get you a real answer. No forms to wrestle, no phone tag.
The fastest way to reach us is the chat above.
This form is for prospective clients only. No solicitation. Existing clients — please use the chat or call us directly.